Product support
Account access, app behavior, subscriptions, event details, organizer purchases, refunds, and accessibility.
support@michaimedia.comReal help from Proxxi
How can we help?
Contact the Proxxi team for account access, event corrections, subscriptions, safety, privacy, or organizer services. Include the email on your account and a short description, but never send a password, verification code, ID image, or full payment details.
Email Proxxi SupportSafety and privacy
Urgent in-app safety concerns, data rights, privacy questions, or a suspected security issue.
privacy@michaimedia.comCommon requests
Delete my account
Open Profile in the Proxxi app and choose Delete Account, or email support from the address on your account. We may need to verify account ownership before deletion.
Manage or cancel Proxxi Max
Apple subscriptions are managed in your Apple ID subscription settings. Proxxi also provides purchase restoration in the app.
Correct an event listing
Send the event name, city, official source URL, and the correction. Proxxi will review the source before changing public event details.
Report a person or safety issue
Use in-app report and block controls first when possible. If someone may be in immediate danger, contact local emergency services; Proxxi support is not an emergency service.